Privacy Policy
Last Updated: April 10, 2025
1. Introduction
At CryptoVault Capital, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cryptocurrency investment services.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Identifiable Information: Name, email address, postal address, phone number, date of birth, government-issued identification, financial information, and cryptocurrency wallet addresses.
- Non-Personal Information: Browser type, device information, operating system, IP address, and cookies.
- Transaction Information: Details about deposits, withdrawals, and investment activities.
3. How We Collect Information
We collect information directly from you when you:
- Register for an account
- Complete our KYC (Know Your Customer) process
- Make a deposit or withdrawal
- Contact our customer support
- Subscribe to our newsletter
- Respond to surveys or questionnaires
We also collect information automatically through cookies and similar tracking technologies when you visit our website.
4. How We Use Your Information
We use your information for various purposes, including to:
- Verify your identity and prevent fraud
- Process your transactions and manage your account
- Provide customer support and respond to inquiries
- Send you important service updates and notifications
- Improve our website and services
- Comply with legal and regulatory requirements
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our business and website.
- Financial Partners: Banks, payment processors, and cryptocurrency exchanges necessary to facilitate transactions.
- Legal and Regulatory Authorities: When required by law, court order, or regulatory requirement.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure data storage practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.
9. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or via email.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@cryptovault.capital
Address: 101 Wall St, New York, NY 10005
Phone: +13526086164